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Privacy Policy

Privacy Policy of Straughan Inc
Straughan Inc respects your privacy and is committed to protecting your personal information in accordance with applicable data-protection laws, including the Protection of Personal Information Act, 4 of 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use our website or interact with our firm.

Information We Collect
We may collect personal information that you voluntarily provide to us, including:

  • Name and surname
  • Email address
  • Telephone number
  • Company or organisation details (if applicable)
  • Information contained in enquiries or messages sent to us
  • Any additional information you provide when requesting legal services


We may also automatically collect limited technical information when you visit our website, such as:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and usage data


This information helps us maintain and improve our website and services.

How We Use Personal Information
We use personal information only for legitimate business and legal purposes, including:

  • Responding to enquiries and communications
  • Providing legal services and support
  • Managing client relationships
  • Improving our website and services
  • Sending relevant firm communications (where consent is provided)
  • Complying with legal or regulatory obligations


We do not sell personal information to third parties.

Legal Basis for Processing
We process personal information where:

  • You have provided consent
  • Processing is necessary to provide legal services
  • Processing is required to comply with legal obligations
  • Processing is necessary for our legitimate business interests


Cookies and Website Usage
Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. Cookies help us understand how visitors use the site so we can improve functionality and content. You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Protection of Personal Information
We take reasonable technical and organisational measures to protect personal information from:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure
  • Alteration
  • Destruction


Access to personal information is limited to authorised persons who require it to perform their duties.

Sharing of Information
We may share personal information only where necessary, including with:

  • Professional service providers supporting our operations
  • Regulatory authorities where required by law
  • Technology providers hosting or maintaining our systems


All third parties are required to maintain appropriate confidentiality and data-protection standards.

Data Retention
We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal, regulatory, or professional obligations
  • Maintain appropriate legal records


When personal information is no longer required, it is securely deleted or anonymised.

Your Rights
In terms of applicable data-protection laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where appropriate
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent


Requests may be submitted using the contact details below.

Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review the privacy policies of any external sites they visit.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Information
If you have questions about this Privacy Policy or how personal information is handled, please contact:

Straughan Inc
Second Floor,
150 St George’s Mall,
Cape Town,
8001,

Office: +27 (21)422 1002
Email: ronel.s@straughaninc.com

Dear Hester,

The seller asked that I convey his appreciation and congratulations on a job well done.

Coming from a similar industry himself, he was very impressed by the professionalism and speed of registering this sale (20 Days). On top of that receiving the proceeds into his account within a few hours of registration is benchmark setting.

Well Done and thanks very much!!

June 2026

Dear Mrs Coetzee,

Thank you very much for all your guidance and support throughout this process. It was a pleasure dealing with you and to secure our very first property in South Africa. The next time, we will most certainly come back to you!

June 2026

Dear Saleem,

I would like to extend my sincere and heartfelt gratitude to you for your exceptional assistance, professionalism, and patience throughout the entire transfer process.

Thank you for always keeping us informed, for your professionalism under pressure, and for the care and diligence with which you handled the matter from start to finish.

June 2026

Dear Jared, I cannot thank you enough. Wishing that this goes a little way to see you through the chilly Cape Town Winter. It has been an absolute pleasure working with you and I will be sure to refer everyone I know your way!

May 2026

Dear Jenna, Megan and Christina,
I wanted to express my heartfelt thanks to each of you for the amazing and professional way in which you handled the sale. Your attention to detail, efficiency, and constant support made the entire process seamless and stress-free. I truly appreciate the dedication and expertise you brought to every stage – it’s clear you are an exceptional team. Thank you for all your hard work and commitment.

May 2026

Oh wow how amazing!! Thank you for you and the team for making it so easy! Can’t wait to welcome you on the “deck” one day.

April 2026

Thanks so much for your professional support with this matter.

May 2026

Dear Jackie

We would like to take this opportunity to thank you and the team of Straughan Inc for your professionalism and hard work during this process.

May 2026

Hi Jenna

Thank you very much for sending these through to me and thank you and your team for all that you have done for this transfer to happen. Its appreciated.

May 2026

Hi Marize, wil net dankie se vir alles en veral julle goeie diens.

April 2026

Good afternoon Gena. Thank you for your prompt response. I must say that I am spoiled to get your firm’s excellent service.

April 2026

Goeie dag Jackie. Baie dankie vir jou wonderlike diens, dis ‘n groot verligting dat alles nou afgehandel is.

April 2026

Thank you for the mail below and assistance during the whole process. As we are unfamiliar with the property purchase process in SA, we found the support we received from yourself and the team extremely helpful and valuable.

April 2026

Jared, Ria said that you are such an incredible conveyancer to work with.

April 2026

Thanks Jenna and a big thanks to all for all your assistance herein. Most efficient, professional and helpful!!

April 2026

Goeie more Gena. Ek noem graag dat dit slegs ‘n plesier en voorreg was om met julle firma saam te werk.

April 2026

Best Conveyancers I have ever worked with. That says a lot.

April 2026

Many thanks Team Straughan Inc. Always a pleasure to work with you all.

April 2026

Ek verwag ‘n rekening vir al die help van kontrakte hoor. Waardeer die vinnige en goeie diens baie!

April 2026

Hi Jenna. Thank you so much to every person involved with this transaction. It was wow!!

April 2026

Hi Jenna. It was an amazing experience for me to work with your firm of excellence, integrity, and impeccable service. Thank you again.

April 2026

Many thanks Team Straughan Inc. Always a pleasure to work with you all.

April 2026

Dear Ronel and Team, Thank you so much for all your assistance through this process. It has been a pleasure working with you and we appreciate your professionalism and efficiency throughout the transaction. Best wishes and many thanks.

April 2026

Thank you very much to the whole Straughan Inc Team. You folks did an amazing job, were very professional and helpful, and hit the target date. Good effort.

April 2026

Good morning. A huge thank you to every person involved in this seamless transaction. Have a blessed Easter.

April 2026

Dear Willem, Thank you so much. This was so efficient and quick.

March 2026

Hi Jackie, Thank you for the very informative and friendly meeting on Monday my mom and I were so impressed by your willingness to explain any of our concerns and for assisting me.

March 2026

Thank you Saleema, your service was outstanding. I hope to do business with you soon.

March 2026

Hallo Jared. My goodness, I am really impressed with your service! It is a seamless experience so far. Everything is according to plan and you and your team keep me posted with every step of the process.

March 2026

Hi Jared, Thank you so much for the professional way in which you and your team managed all aspects of the process.

March 2026

Thank you soooooo much Jackie all your efforts in selling our house… The money is in. May God Bless You.

March 2026

Thank you Jenna, and for everything else you have done to assist in the successful transfer of our property.

March 2026

Brilliant service, thank you Megan and Ronel!

March 2026

Dear Saleema, Thank you to you and the rest of the team for all your work on this sale. It is much appreciated.

March 2026

Thank you for your very professional response to the purchaser. It clearly addresses the situation and clarifies the relevant positions of all parties involved.

This is exactly why I choose to work with Straughan Inc. I look forward to our next transfer together.

March 2026

Thank you Megan. I had the most great experience working with you and Jenna. I would refer anyone working with Straughan attorneys.

Thank you so much.

March 2026

Good day Saleema, I appreciate your expertise in handling this process and your continued assistance in ensuring smooth communication and resolution. 

Thank you again for your support.

March 2026

Thank you and the rest of the team at Straughan Inc. for all the assitance along the way. Much appreciated.

March 2026

Good morning Gena, Thank you very much for your email. It has been a pleasure working with you and the rest of your team at Straughan Inc. We appreciate the very competent and professional way you handled this transaction. We are looking forward to another experience like this in future.

March 2026

Dear Gena, I trust you are well. Thank you for the confirmation of registration and proof of payment. It was a pleasure working with you on this matter.

March 2026

Thank you! Always a blessing to have you and your colleagues supporting us. Have a wonderful day and a fulfilling week ahead.

March 2026

Hi Ronel, I hope you’re well. I just wanted to send you a quick message to say how much I’m enjoying working with Hannes. He’s honestly been amazing – always on the ball and so responsive. No matter what time of the day I send a question, he gets back to me quickly and answers everything properly. He’s also been incredibly helpful with one of my sellers who had a lot of questions, and he’s even taken the time to look over an offer for her on a property she’s purchasing. On top of that, he’s currently in the process of dealing with a difficult buyer as well. Just wanted you to know I’m really happy working with him and I truly appreciate the service.

Kind regards

February 2026

Goeie middag Hester,

Baie dankie vir al jul harde, vriendelike en toegewyde werk.

February 2026

Good morning Sinead

Thank you for the update and for ensuring such a seamless experience.

Warm regards

February 2026

Thank you Hester much appreciated.

Thanks to you and the whole Straughan team for all the help and patience in getting this one over the line.

February 2026

Thank you so much all. Thank you for a smooth process.

February 2026

Thank you to each one of you who were part of this process making it a quick and efficient process.

February 2026

Good morning Straughan Inc team

Well done to all on another successful registration and congratulations on the conclusion of this sale!!

January 2026

Hi Saleema,

Thank you, it has been a great pleasure working with you through this process. I will definitely reach out in the future if I require your services.

January 2026

Dear Team Straughan

Thank you for consistently efficient and professional service as always!

January 2026

To Ronel Chrysten and wonderful team,

A big thank you for handling these two transfers so efficiently and for always being there when we and our clients needed support. We truly appreciate your dedication and the wonderful service you provide. Thank you so much.

January 2026

That’s great news, thank you. Well done Willem!

January 2026

Hi Jackie,

Thanks for the great news and for all your hard work getting this registered. It has been a pleasure working with you on this sale.

January 2026

Hi Geena,

Thank you for the correspondence and for providing the proof of payment. I acknowledge receipt of same.

Your assistance with the matter has been greatly appreciated and I wish to express my gratitude for your collective professionalism throughout this process.

January 2026

Hi Jackie and Willem,

Now that the property has registered, I just want to take a moment to sincerely thank you and the team at Straughan Inc.

The service I received throughout this process was exeptionally professional, efficient, and a pleasure to deal with from start to finish. Communication was clear, timely, and proactive, and it genuinely felt like you all went above and beyond at every step.

This has been the best experience I’ve ever had with a conveyancer, and I wouldn’t hesitate to use your firm again in the future. I will absolutely be recommending you to friends and family.

January 2026

Thank you Willem and Saleema! We have loved working with you.

January 2026

Thank you again for making what can often be a stressful process such a smooth and positive one.

January 2026

Hi Jacqueline,

Many Thanks and much appreciated. Your help has been invaluable, as mentioned to Willem.

Have a great day.

January 2026

Sê asb vir jou span ook Baie dankie hoor. Amazing elke een!

January 2026

Dear Gena,

Thank you very much, we are delighted!

Appreciate Straughan holding onto the deed paperwork, we will let you know regarding collection.

In the meantime, thank you again for all your support.

All the best.

 

January 2026

Dear Ronel and Jackie,

I would like to sincerely thank you for your incredible and professional service from start to finish of this transaction as well as Willems last transaction with the Hill.

Throughout our communications, meetings and the events we have been given the opportunity to attend, your follow through, attention to detail and going above and beyond has made the entire transfer process seamless.

We truly do look forward to working with you this year and again thank you for your service exellence in every respect to our Sellers and Buyers. 

January 2026

Thank you so much for a smooth registration process.

January 2026

Good morning Gena. Thank you for all the assitance much appreciated.

January 2026

Thank you so much to all at Straughan (especially Saleema) who have made this transaction go through so seamlessly. We appreciate all the hard work that has gone into this sale and want you to know that we will recommend your company to all that we come into contact with. Once again, thank you so much and may God bless you.

January 2026

Thanks SO much for all the efforts. I will absolutely be leaving you a good review on Google you guys are great.

December 2025

Baie dankie Gena, dankie vir jou vriendelikheid en behulpsaamheid. Alles van die beste, en weet jy sal ‘n sukses wees in jou beroep!

December 2025

Hi Jax. Baie dankie vir jou uitstekende diens!!

December 2025

Thanks sooooo much for an amazing professional service. Never in the dark we’ve been always updated. Communication is key and advise all property sellers or buyers to get hold of your outstanding service. I’m still in awe how professional you are.

December 2025

Thank you Monique and the rest of the team, it has definitely been a positive experience to walk this journey with Straughan.

December 2025

Thanks for a smooth sale, you and your team made this whole experience look very easy and seamless and for that we so grateful.

November 2025

There’s no words to describe my appreciation and ‘THANK YOU!! Your principles, values, integrity & respect you’ve assisted me -due to my non-experience (first time seller)-the best! Thank You also for your feedback !!!always Keep up the good work !!

November 2025

Thank you for the update and your hard work in making this happen so swiftly and efficiently.

November 2025

Jackie at Straughan was amazing! She made the transfer process simple and stress-free, always keeping me in the loop and explaining everything clearly. You can tell they really care, highly recommended.

November 2025

I would like to express my sincere appreciation to the entire team at Straughan for your exemplary service and professionalism throughout the process. I’m very pleased to have chosen your firm to manage the conveyance, and I’m most grateful for the efficient manner in which everything was handled.

November 2025

Still record time from Straughan, great recommendation from your side, appreciate making the process smooth!

November 2025

I have NO WORDS to thank you for your kindness and generosity. You are absolutely AMAZING!!!! Thank you so, so very much again for EVERYTHING you are doing to help us.

November 2025

Thank you all so much for your help through the whole process. It really was seamless and you took all the stress out of buying a house.

October 2025

A heartfelt thank you for your excellent communication, quick turnaround, and a smooth, successful transaction. It’s been an absolute pleasure working with you, and I wouldn’t hesitate to recommend your services.

October 2025

An exceptional team of highly experienced lawyers offering the best service. It is always a pleasure to deal with their team.

October 2025

I truly appreciate all the effort each of you has put into this process. We’re in the final stretch now – almost there!

October 2025

Thanks so much for all the hard work from you and the team. It was a pleasure working with you and will certainly recommend you all in the future.

October 2025

Thank you to you all for the support and guidance during our purchase. Your unwavering support and kindness during this time mean so much to us. I will highly recommend your services to everyone I meet.

October 2025

A huge thank you for the great service once again.

October 2025

Thank you to you all for the support and guidance during our purchase. Your unwavering support and kindness during this time mean so much to us. I will highly recommend your services to everyone I meet.

October 2025

Good afternoon, everyone at Straughan who had a part in the finalisation of this sale. Thank you very much for all your work in making what was a very difficult situation into a very manageable one. Looking forward to working with you again on our next sale.

October 2025

Thank you for your email and support, particularly Chrysten. I look forward to doing business with you again.

October 2025

Thank you guys, you did a amazing job.

October 2025

Yes, it was a real pleasure working with you all! Thank you.

October 2025

The deal was signed today. Yeah! Thanks to all for the excellent work and prompt attention to this matter.

October 2025

I would like to commend you on the professionalism on the way you handled this transfer.

October 2025

Baie baie dankie vir die vinnige uitbetaling. Ons waardeer dit so baie. Baie dankie vir al jou bystand.

October 2025

Thank you everyone. A smooth process. I will highly recommend your services. Much appreciation.

October 2025

Thank you for the update. I must say – very professional, values & respect. Eazi – the BEST

October 2025

Dear Ronel, I just wanted to give some feedback to you on the outstanding service received from Dax. He really was amazing. As always, team Straughan Inc. were nothing but rock stars!! Thank you.

October 2025

Thanks Dax….It’s unreal, you don’t play around!

October 2025

Thank you so much Saleema! We are very excited. Thank you for making the process so seamless.

October 2025

Your service is truly unmatched – at many times I wished you were my transfer attorney!

October 2025

Extremely knowledgeable, coupled with great service. A highly recommended team. You can tell that the staff at this office genuinely enjoy working there, and it filters down to how they treat their clients.

October 2025

I just wanted to take a moment to say thank everyone for making the transfer process so smooth and stress-free. What could have been an overwhelming experience turned out to be seamless thanks to your professionalism, clear communication, and support every step of the way.

October 2025

Hi Ronel – thanks so much for attending to my transfer. Purchaser very impressed with Chrysten (as was I). Also Seef agent.

October 2025

Thank you to you and your team for the outstanding service and professionalism throughout this process – and for your patience along the way. It’s been a pleasure working with you.

October 2025

Thanks to the whole team for your excellent service. Have a great day.

October 2025

Thanks for being proactive.

October 2025

Thank you all so much for your help through the whole process. It really was seamless and you took all the stress out of buying a house.

October 2025

Thank you so much for your efficient handling of the Transfer.

October 2025

So impressed with your beautiful file and the way you handled everything.

October 2025

You will always have my recommendation. You and your team have been so on it.

October 2025

So impressed Ronel with your team. Brilliant.

October 2025

Dear Ronel, you are amazing. Thank you!

October 2025

Just to let you know that our title deeds have arrived, all beautifully filed and presented! Thank you so much for your assistance in this matter. Please allow me to say that I am incredibly impressed by the excellence of your service throughout this transaction, and I will not hesitate to recommend your firm whenever the opportunity arises.

October 2025

Thank you once again for your unfailing willingness to assist and being there through every step of this process. You have no idea how supported I felt.

2025

You know your ladies are amazing! Saleema is an absolute superstar for helping us mitigate a long linked transaction for smooth and happy hand overs. A phenomenal team you have!

2025

This is fantastic news! We are looking forward to it. You and the team at Straughan Inc. have done some magic to get our first home registered on time. I know there were lots of unexpected hurdles. Appreciate all your efforts and we definitely will be recommending Straughan Inc.

2025

Where do I start to thank you and the company you work for for the fantastic job you do every day? We have nothing but the biggest respect for the way you communicated with us such patients and helpfulness every time I asked for progress reports. Thank you for loving the work you do and the wonderful human being you are.

2025

It’s quite emotional for me. Your team is a reflection of you, Ronel. Well done, julle is KWAAI!

2025

My whole experience with Straughan Inc. was incredible. Thank you for going above and beyond with all our requirements.

2025

If you’re navigating the South African property sector, look no further, Straughan Attorneys are the team you want by your side.

2025

Thank you for doing such a great job with this transfer. Your professionalism and flexibility to accommodate all the conditions, were top tier.

2025

Thank you for your guidance, your professionalism, your commitment and your patience.

2025

We had such a good experience with you and your team when we sold our old house – we’d really like to use you guys when doing the transfer of the new house.

2025

A big thank you to the Mallia family for supporting us throughout the purchase process. You guys ROCK!

2025